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Delivery Orders

Delivery orders are managed through the Online Orders page alongside pickup orders.

Navigate to Sales & Operations > Online Orders in the sidebar.

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GreenPOS does not have a separate delivery management page. All online orders — whether for pickup or delivery — are managed from the same Online Orders interface.

Order Flow

Delivery orders follow the same status workflow as pickup orders:

StatusMeaning
PendingNew order received
ConfirmedStore has accepted the order
PreparingOrder is being prepared
ReadyOrder is ready for delivery
CompletedSuccessfully delivered
CancelledOrder was cancelled

Processing a Delivery Order

  1. Review the order in the Pending tab — delivery orders show the customer's delivery address.
  2. Click Confirm to accept.
  3. Click Preparing when you start pulling products.
  4. Click Ready when the order is packed for delivery.
  5. Click Complete after successful delivery.

Next Steps